Customer´s Testimonials about Futura

We would like to quote some testimonials from satisfied Futura customers below.
What our Customer say about us ...

RUNNERSPOINT
"We connected all branches to the network during one single weekend. At 11.00 hrs on Monday, we were able to congratulate our branches on the successful changeover to the new system. This project shows:
efficient follow-through means that even a seemingly impossible schedule can be met. We have managed in record time what others do in years. We owe this success to our dedicated employees and the professional project handling of Futura." Thomas Brokop

BUTLERS
"BUTLERS's success is supported by the performance and operational reliability of the integrated Futura Retail Management System". "No matter which problems we have asked Futura to solve, all tasks were competently and cooperatively fulfilled by our partner. We are convinced that Futura will also put us in the position to realise our ambitious plans in future." Wilhelm Josten

JORDRESS
"As we mainly use EDI to exchange information with suppliers, I could only go for a system from a software vendor that competently deals with all EDI message types. Implementing EDI data interchange has helped me to achieve a high efficiency in my processes. Transparency for my suppliers is provided by current stock level and sales data, which is an essential factor for an optimum supply management. Last but not least Futura has extensive evaluation tools for target-oriented decisions. During the decision-making process for a retail management system I also found that Futura is a system with an attractive price/performance ratio". Wolfgang Jordan, owner

KLINDWORT shoe store
"The practical experience gained over the past few years has confirmed that the decision in favour of Futura was right. The retail management system has covered all problems that have come up so far. It is always amazing to see which functionality the system offers to depict specific company processes. The most recent example is a post code survey using POS data. Although this function is not incorporated in the software, it can be implemented by means of the serial number function." Stefan Klindwort, owner

MUSTANG
"The only system that is suitable for us is a system that covers all forms of retailing. Another point in favour of Futura is the international approach of the software supplier and the variety of languages and country-specific conditions that are implemented in the software. A partnership based on trust has developed between us and Futura and we have – to stay in the MUSTANG terminology – backed the right horse." Alexander Seeberger, Organisation/EDV manager

WEISS + HERRMANN
"After a thorough examination of the retail management systems that are available on the market I came to the conclusion in 2001 that Futura offers the best tools to implement my future plans at a very favourable price/performance ratio. All of the shops communicate with the suppliers via EDI, which has opened up enormous rationalisation potentials. The smooth conversion and the competent service provided by Futura have confirmed my decision." Christof Schönenberger, owner of the third generation

BOGNER
"The fact that many comparable companies have been using Futura for years has convinced us. The short conversion phase has meanwhile allowed us to go live. Our high expectations of the product have been met to our full satisfaction." Simone Winkler, Retail Manager

Herbert Brown Jewellers
"Inventory loss is down to 0.2 per cent. Total stock being held is down, because we can move the right merchandise to the right store without buying in new inventory. With such high value items just a small reduction on the items bought makes a big difference to cash flow. It also reduces the chance of forced discounting." "Futura answers all those ‘W’ questions – what’s being sold, where and when; and because we know how much each item is selling for, we have a much better basis for our buying decisions." Robert Brown, IT Director

Linens Direct
"Futura fitted our specification better than any other system we viewed. Our requirement that the system handles fractional quantities from point of sale through to back office ruled out most EPoS systems straight away". "Futura is a complete solution from warehouse to stores to management information, which we required. But because we had not had such a system before, it also needed to be easy to navigate from day one. A key advantage of Futura is that we can gradually develop its full potential in a staged programme, while getting immediate benefits." Nick Dann – Finance Director

Rigby and Peller
"We have 7000 bras per store, from 25 different suppliers, with a wide range of size / fit / colour options so effective stock control is vital for us". "The key to our success is our customer service and Futura will play a vital role in this. We’ll be able to create a database of customers so that when they come into the store, we’ll look up their purchasing history and select the best products for them." Jill Kenton – Director of Operations

The General Trading Company
"It was important for us that the system we chose was both proven and able to cope with the demands we shall put on it in our planned business development. Futura’s training is helpful and thorough, so despite the complexity of our operation here, staff have reported that the system is simple to use."
Gary White – Finance Director

Forbidden Planet
"Our commitment to appearances and signings puts really intense periodic pressure on our system and we had to have one which would be 101% reliable under these conditions. Futura proves its robustness every time." Leigh Baulch, Group Operations Director

The Conran Shop
"Like most in the retail industry, we’re a creative (and occasionally impatient!) bunch of people. Futura has worked with that. We are also challenging logistically – 10 stores sounds simple, but when this is spread from New York to Tokyo, you have major time zone headaches, currency risk and cultural issues…International support and working with different currencies were high on the list of priorities." Sue Barnes – Buying Merchandising Manager