Consultation and service based on a proven principle:
The principle of short routes

Successful project planning and implementation according to schedule is only one aspect of Futura's work – the long-term market success of a customer due to our contribution is the real yardstick. Reliability and operational safety are therefore the key quality criteria of our services.

Futura provides comprehensive assistance for software and hardware issues. With first-class support, from local service teams with professional expertise at your disposal and people on whom you can always rely.

The Futura service concept provides the best possible protection for your investment, ensures maximum operational uptime and effectively future-proofs your system. Futura services provide our customers with professional support to ensure optimal operation of the Futura systems – at a fixed price. Futura Remote Services round off our product portfolio – for instance during the introduction phase or when implementing release updates.

To develop, distribute and provide support for high-quality solutions is Futura's supreme objective. To give the users the knowledge and the familiarity to handle our systems is another major principle of our company philosophy. This is why we offer an interesting and comprehensive training course programme every year, based on practical experience and examples and up-to-date technical information.

Our product training courses and workshops enjoy an excellent reputation. Regular surveys among our customers prove that. A flexible network of Futura partners throughout the world enables rapid assistance at any time. A business partnership aiming for long-term success needs this proximity, during the initial strategy development and concept consulting phase as much as during subsequent installation and customer service.

Futura offers everything from one source:

Please contact your partner if you need any additional information.

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Futura is an integrated retail management system for LifeStyle Retail. Futura serves all areas of a company through which an item passes. This starts with order planning, moves on to goods received, checking of supplier invoices, allocating the goods to the branches, PC POS or TouchPOS, customer order, replenishment, inter branch transfer, integrated financial accounting, statistical analyses and finishes with automated data exchange with the branches. Futura's modular and scalable design allows any type of organisational structure of a company to be mapped: branch system, department stores, franchising, retail concession management (shop in shop, store or concession). Key functions of the Futura system can flexibly be shifted from the head office to the branches. Various interfaces, e.g. to accounting systems, web shops, scanners, credit card terminals, etc. are available. The potential integration with typical ERP systems ensures absolute data transparency from the sales transaction at the POS, via the automatic replenishment up to assortment and production planning. Futura is rounded off by the integration of all EDI message types and ASP support.

Consultation and service based on a proven principle:The principle of short routes

Consultation and service based on a proven principle:
The principle of short routes